I posted a few weeks ago on the distinction between the classical and constructionist views of emotion. Technology designed on the wrong foundation can have unpredictable results. Here’s a good article that explains this further.
“..While the technology is cutting-edge, it’s using an outdated scientific concept stating that all humans, everywhere, experience six basic emotions, and that we each express those emotions in the same way....”
“...Programming software is easier when emotions can be categorized and measured. But here’s the problem — in that every one of these systems seems to run into a problem of some kind when progressing beyond small-scale trials. Once you try to apply the basic model of emotions at scale, instead of in a lab, it starts to look less infallible....”
Dr. Lisa Barrett Feldman explains a counter neuroscience (constructionism) to the “classical” paradigm. Her book “How Emotions are Made” is groundbreaking and outlines a very helpful definition of “emotion”. At the risk of over simplifying, I use the following formula Emotion “ Affect + Cognition. Where cognition (conscious or non-conscious) includes our emotion concepts, context, past memories etc.